LEARNING OUTCOME

Given a scenario, learners will be able to demonstrate how to make a decision to address an issue using the given PSDM tools.

COURSE OUTLINE

• Recognize the problem solving and decision making concepts and process
• Identify the basic PSDM tools
• Determine criteria for decision making
• Identify the factors that affect DM in order to better manage the DM process
•  Demonstrate managing the group DM process