LEARNING OUTCOME
Through role playing, participants will be able to demonstrate conflict resolution using given tools and techniques.
COURSE OUTLINE
At the end of this two-day program, the participants will be able to:
- Acquire the proper mindset in leading and encountering change.
- Understand resistance to change and manage this dynamic.
- Learn best practices in managing change.
- Develop the confidence and skills needed to support, guide, adapt, and manage change.
- Practice on change leadership tools and communications plan.
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