Outsourcing services have been an outstanding source of jobs for Filipinos and other nations across the world. In the Philippines, the BPO industry has even been hailed as “the sunshine industry”, having provided numerous job openings despite a tight economy. It has also proven to be beneficial to companies who avail of outsourcing services, saying that the cost of labor is much cheaper (however, this fact has stirred up some not-so-positive sentiments from other sectors).

While the job market has been vastly expanded since the popularity of the BPO industry hit the country, some questions linger about the career mobility of its employees. Sure, there is upward mobility and opportunities for promotion –within the company, that is. But what about elsewhere in the market? Good news –the outsourcing industry is seen to expand and cover other sectors this year. Aside from customer service and software programming, this year’s bet includes IT administration and even finance and accounting.

According to the WNS survey, the demand for finance and accounting outsourcing (FAO) services is strong and will continue to grow in 2010. The survey was designed to identify and analyze key items on the CFO’s agenda and assess how alternative service delivery models such as business process outsourcing are used to address these agendas.

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